Support for Your Online Classes

Face-to-face Classes Using Canvas

Students enrolled in face-to-face classes may be asked to use Canvas. For Canvas support, visit the . 

Check Your Computer

It is essential to check your computer to ensure it meets the necessary system requirements for using Canvas. Additionally, some online classes require other specific plug-ins and applications.

Canvas provides a . After opening this resource, scroll down to see if your browser meets the requirements, and if it doesn't, follow the instructions to update your browser or browser settings.

Information Technology Services (ITS) Help Desk

The ITS Help Desk can give you help with Wi-Fi, RAM ID, email, and general computer services at CCSF:

Submit a Ticket: www.ccsf.edu/help-desk
Email: helpdesk@ccsf.edu

Online Course Support for Canvas

The Canvas Community has many resources. These will open in a new window or tab.

  • Video
  • ? (Note - although Safari is listed as an approved web browser, we discourage using this as your primary browser for Canvas.)

CCSF help for logging in to Canvas:

  • Use your RAMID to log in at the Canvas login portal,

Once you log into Canvas, you can access more help at the Canvas Help Menu in the left sidebar, including 24-hour chat support.